Sick & Tired of….

Being sick and tired! I am on antibiotics finally for my sinus infection. The put me on Levonox. It has a reputation on knocking these out in no time so I am a) wondering why on sinus infection #4,526 I am just getting to try this and b) why it took an on call doc to prescribe it over the phone??? I have so many sinus infections that I’m not even required to go into the Dr. ‘s now. I just have to call them up and say “call it in” of course the Dr.’s nurse ALWAYS gives me a hard time telling me I’m not allowed to call in prescriptions and that I must come in to get one. I then remind her that I don’t need to pay $20 for them to tell me what I already know. It’s okay though because when she really works me up they actually give me a refill so I don’t have to deal with her for the next one. Seriously just pass the message along lady I don’t need you to do anything else.

When I am sick with a sinus infection I am miserable! Truthfully I’m cranky and snotty (no pun intended) and I don’t think before I speak. I’m not much fun to be around unless you want to be told exactly how I feel. That doesn’t mix well when my day job is being a birthday party coordinator. I mean seriously when I tell mom’s that goody bags are $5.50 each and the rest of the convo goes like this:

Me: The birthday party child will receive a complimentary goody bag, poster and large sticker.
Mom: so the goody bags are included?
Me: No they are $5.50 each
Mom: So, $5.50 covers all the goody bags
Me: no, its $5.50 for each child
Mom: so regardless if there are 5 kids or 25 its $5.50 for goody bags?

I can’t help but respond in a snotty condescending way. Sometimes I seriously wonder how I hold my job. The other day we had a party “forget” to pick their child up. They were supposed to be picked up at 4pm from the after school program. She picked her child up at 5:10pm.
I called to let her know she would have to pay a fee to the instructor at the next class she told me she would like to fill the parent volunteer position.

My real response: I’m sorry but I cannot let you have the parent volunteer position
mom: why not, isn’t the spot still open?
Me: yes.
mom: doesn’t it come with tuition reimbursement? You can just subtract my fee from that.
Me: I’m sorry but I cannot give you the parent volunteer position.
Mom: Well why not? The slot is still open.
Me: Yes, ma’am but I need to have someone in that spot that I can rely on to be there for every class
mom: okay, I’ll be there
me: I’m sorry you cannot be the parent volunteer.
(I’m getting annoyed because I’m trying to be polite and give proper customer service)
mom: I don’t understand what the problem is. You don’t have someone but I can’t have it?
me: yes, I’m sorry
mom: (extremely snotty) well then you can put my name down and you can mail me the difference that you now owe me.
( I’m losing it)
me: I’m sorry but you can’t have the parent volunteer slot.
Would you like to know who to make the check payable to?
mom: I’m not mailing you a check! You WILL give me the PV slot.
me: I’m sorry but you cannot have the parent volunteer slot
(how many times do I need to say this??? I’m an complete irritated now)
mom: WHY NOT!
me: Truthfully because if you can’t manage to pick your child up at 4pm and you show up after 5pm and you can’t even BS an excuse as to why you are late and you simply state ‘you forgot’ how am I supposed to trust putting you in charge of 21 other minor children?
mom: are you calling me a bad mom?
me: I’m not calling you anything. I’m simply trying to tell you that you cannot have the PV slot.
mom: I will be the PV!
Me: I’m sorry but we are not getting anywhere I am going to hang up now.
Mom: Don’t you dare! What is you name!
Me: Jennifer D……. that’ J-e-n-n-i-f-e-r D-.-.-.-.
My supervisor is blah and you can reach them at blah. I am hanging up the phone now.
mom: i need your home phone and address
me: what? Why would I want you to have that?
mom: what is you home phone and address
-dial tone-

Want to know the most messed up part. She called back and spoke to my supervisor. He gave her the PV because she told him she was a brain surgeon and didn’t appreciate being spoken down to. He bought it. However, I was not disciplined.

WTH?